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AFRINIC membership and resources related billing FAQs.


General FAQs related to AFRINIC activites

MyAFRINIC portal related FAQs

Membership related queries

FAQ for Existing members


FAQs - AFRINIC member

FAQ for Existing members

MyAFRINIC is a web-based portal designed for AFRINIC members to manage their contact information, resources, billing and support requests through a simple, graphical, user-friendly interface.

Specifically, an AFRINIC member will be able to :-
- Update its organisation's contact details
- Keep the personal profile of the registered contacts up-to-date
- View the organisation's  billing history
- View or download invoices
- Settle invoices via the online payment portal
- Manage AS Numbers
- Manage IPv4 resources
- Manage IPv6 resources
- Create, modify or delete reverse delegations
- Track the status of support tickets

The portal is accessible via Only registered contacts of AFRINIC members are allowed access to this portal. A login and password is needed(login credentials)

A registered contact is a person whose contact information have been provided by the organiation(Administrative, Technical or Billing) and considered to be the representative of the organisation in our databases. AFRINIC will only attend to service requests originated from the organisation's registered contacts.

You must either be introduced by an existing registered contact of your organisation (details required are name, address, e-mail and phone number or nic-hdl) or
You can contact MyAFRINIC support staff at who will ask you for verification information before adding you in as a contact.

You should send your request to . The process will then be explained by the AFRINIC hostmasters.

You will need a username and a password. The username is the nic-hdl of the registered contact.

A nic-hdl is representative of the following details of a person(name, address, telephone number and email).

The step-by-step guide  is available here  .

Please query AFRINIC whois database using your e-mail address or your full name in the query field.